Terms and Conditions
Effective Date: 01/09/2025
Last Updated: 01/09/2025
Welcome to Dimension Portal (βwe,β βus,β βourβ). These Terms and Conditions (βTermsβ) govern your access to and use of our media streaming services, including video and audio content available via monthly subscription. By subscribing, accessing, or using our platform, you agree to be bound by these Terms.
Subscription & Billing
- Monthly Subscription: Access to streaming content is granted via a recurring monthly subscription.
- Billing Cycle: Subscriptions renew automatically unless canceled prior to the renewal date.
- Payment Methods: We accept major payment providers via secure third-party processors.
- Cancellation: You may cancel anytime via your account dashboard. Access remains active until the end of the billing cycle.
- Refunds: Refunds are not issued for partial months or unused services unless required by law.
Streaming Access
- Content Availability: We stream media on behalf of content authors. Availability may vary based on licensing, region, or technical constraints.
- Usage Limits: You agree not to download, redistribute, or commercially exploit content without explicit permission.
- Device Access: Streaming is permitted on supported devices as outlined in your account settings.
Author Royalties
- Playtime Tracking: We track verified playtime to calculate royalties for content authors.
- Royalty Disbursement: Authors receive payouts based on agreed terms and verified metrics.
- Transparency: Authors may access detailed logs of playtime and royalty calculations via their dashboard.
Account & Security
- Account Responsibility: You are responsible for maintaining the confidentiality of your login credentials.
- Unauthorized Use: Notify us immediately of any unauthorized access or suspected breach.
- Account Suspension: We reserve the right to suspend or terminate accounts for violations of these Terms or applicable laws.
Prohibited Conduct
You agree not to:
- Circumvent access controls or DRM protections.
- Use bots, scrapers, or automated tools to extract data.
- Engage in fraudulent, abusive, or illegal activity on the platform.
Intellectual Property
- Platform IP: All platform code, design, and branding are owned by Dimension Portal.
- Author IP: Authors retain ownership of their uploaded content. We act solely as a licensed distributor.
- User Content: Any feedback or suggestions you provide may be used to improve our services without compensation.
Service Modifications
- We may update, modify, or discontinue features at any time.
- We will notify users of material changes that affect access or billing.
Jurisdiction & Dispute Resolution
- These Terms are governed by the laws of New Zealand.
- Disputes shall be resolved via arbitration or mediation before resorting to litigation.
- Users waive class action rights unless prohibited by law.
Contact & Support
For questions or concerns:
Email: [email protected]
Mailing Address: [Insert Address]
Legal Contact: Gareth Erasmus
Changes to Terms
We may revise these Terms periodically. Continued use of the platform after changes constitutes acceptance of the updated Terms.
