Privacy Policy
Effective Date: 01/09/2025
Last Updated: 01/09/2025
Dimension Portal (โwe,โ โus,โ or โourโ) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our media streaming services, including video and audio content played on behalf of their respective authors.
Information We Collect
We may collect the following types of information:
- User Information: Name, email address, account credentials, and preferences.
- Usage Data: Streaming activity, playtime duration, content interactions, IP address, device type, browser type, and operating system.
- Author Metadata: Content ownership, royalty agreements, and payout details.
- Payment Information: For royalty disbursement and subscription billing (processed via secure third-party providers).
- Cookies & Tracking: Session identifiers, analytics tags, and performance metrics.
How We Use Your Information
We use your data to:
- Deliver and personalize streaming experiences.
- Track playtime for royalty calculation and author compensation.
- Maintain platform security and prevent fraud.
- Improve service performance and user experience.
- Communicate updates, promotions, and service notices.
Royalty Transparency
Dimension Portal operates on a royalty-based model:
- Authors retain ownership of their content.
- Royalties are calculated based on verified playtime metrics.
- Payouts are issued on a recurring basis via secure financial channels.
- Authors may access detailed playtime and payout logs via their dashboard.
Data Sharing & Disclosure
We do not sell your personal data. We may share information with:
- Service Providers: For hosting, analytics, payment processing, and customer support.
- Legal Authorities: If required by law, subpoena, or to protect rights and safety.
- Authors: Aggregated playtime data relevant to their content.
International Data Transfers
If you access Dimension Portal, your data may be transferred and processed in jurisdictions with different data protection laws.
Data Security
We implement industry-standard security measures including:
- End-to-end encryption for sensitive data.
- Role-based access controls.
- Regular audits and anomaly detection.
- Secure storage and backup protocols.
Data Retention
We retain user and author data only as long as necessary for:
- Service delivery
- Legal compliance
- Royalty reconciliation
- Audit and rollback purposes
Your Rights
Depending on your jurisdiction, you may have rights to:
- Access, correct, or delete your personal data.
- Opt out of marketing communications.
- Request data portability.
- Lodge complaints with a data protection authority.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted with a revised โLast Updatedโ date. Continued use of the platform constitutes acceptance of the updated terms.
Contact Us
For questions or concerns about this Privacy Policy or your data:
You can use our Contact Form or Email us Directly below:
Email: [email protected]
Mailing Address: [Insert Address]
Data Protection Officer: Gareth Erasmus.
